gallery's Responsible Gaming
Enjoy your entertainment while knowing your limits. gallery casino believes that healthy gaming habits are the foundation of genuine enjoyment — that is why we are committed to protecting every player.
Responsible Gaming — What It Is and Why It Matters
Gaming is for entertainment only — not as a livelihood or a way to relieve stress.
From opening an account at gallery casino to placing every bet, we want you to play with full awareness and comfort. Responsible gaming means setting your own budget, keeping to time limits, and not chasing losses by playing again and again.
All casino and betting activities on this site are for people aged 21 or over only. There is no way for anyone under age to open an account or play. If you know someone underage who is trying to access this platform, notify our support team immediately.
While playing, remember: winning and losing are both part of this entertainment. No bet carries a guarantee of winning. Our Terms and Conditions set out in detail which rules apply in which situations.
gallery's goal is to create a safe environment where players can manage their own limits. Our system includes several self-control tools that you can use at any time.
Self-Limit Tools
gallery casino offers these features to help you stay in control of your gaming.
Deposit Limit
Set the maximum amount you can deposit on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately; a waiting period applies if you want to raise it.
Financial ControlSession Time Limit
Set how long you play in each login session. When the time is up, the session will end automatically.
Time ManagementReality Check
Turn on reminders at regular intervals — they will let you know how long you have been playing and what your balance looks like.
AwarenessLoss Limit
Set a limit so you cannot place further bets once you have lost a set amount. This feature is the most effective way to keep financial losses in check.
Loss ControlTime Out
If you need a rest, suspend your account temporarily for anywhere from 24 hours to 6 weeks. Logging in will not be possible during this time.
Temporary BreakSelf-Exclusion
If you need a long-term break, choose self-exclusion — you can close your account for a minimum of 6 months or permanently. This decision cannot be reversed.
Permanent BreakHow do I set these limits?
After logging in, go to the "Account Settings" section and open the "Responsible Gaming" option. Each feature above can be enabled separately there. If you have any trouble, contact our 24/7 live chat.
Lowering a limit takes effect immediately; raising one is subject to a 72-hour cooling-off period.
Warning Signs of Problem Gambling
If any of the signs below appear, it is time to think about your gaming habits.
Most people play for entertainment and can stop on their own. In some cases, however, gaming habits can gradually slip out of control — a change that can be hard to notice yourself. More detailed information on responsible gaming is available in our FAQ.
Chasing Losses
Placing more bets after a loss in an attempt to win back what you lost is one of the main signs of problem gambling.
Financial Pressure
Spending money on gaming instead of essential expenses (food, bills, rent), or borrowing money to bet.
Hiding and Lying
Concealing your gaming habits or spending from family or friends and lying about it.
Unable to Stop
Repeatedly changing your mind with "just one more bet" and spending beyond your set budget.
Emotional Distress
Feeling restless or irritable when you cannot play, or being unable to stop thinking about gaming.
Relationship Strain
Gaming causing problems with family, friends, or at work, and becoming socially isolated.
If you notice any of these signs in yourself, seek help without delay. It is not a sign of weakness — it takes courage to look after yourself. gallery casino's support team is always here for you.
Assess Your Gaming Habits
Answer the questions below honestly — they are not meant to judge you, but to help you understand yourself.
Did you spend more than your planned budget on gaming last month?
After a loss, did you place more bets to try to win it back?
Has gaming caused disagreements with family or people close to you?
Do thoughts about gaming come to mind during work, sleep, or mealtimes?
Do you feel restless or irritable when you cannot play?
If you answered "yes" to two or more questions, talk to our support team or seek advice from a professional counsellor.
Ways to Get Support
If you feel there is a problem, do not try to face it alone — seek help through any of the options below.
Overcoming a gambling problem is a process — it does not happen overnight. Our values and commitments are explained in detail on gallery's About Us page. We believe that with the right support, anyone can build healthy habits.
gallery's 24/7 Support
Contact us via live chat at any time. Support is available in both Bengali and English. Whether it is setting limits, taking a break, or self-exclusion — the support team will help.
Family and People Close to You
Talk openly with family and trusted friends. They may be surprised at first, but support from people close to you is the greatest help in recovery.
- Keep someone you trust by your side
- Seek help with financial management if needed
- Look for other activities together
Professional Counselling
Seek help from a mental health professional or addiction counsellor. Gambling addiction is a recognised mental health condition and effective treatment is available.
- Consult a psychologist or psychiatrist
- Join a support group
- Hospital mental health department
gallery's Commitment to Account Protection
In line with our Privacy Policy, your personal information and gaming history are kept completely secure. This information is not shared with any third party. Self-exclusion or break requests are respected, and no promotional messages will be sent during that period.
Tips for Healthy Gaming
Following these simple guidelines keeps gaming enjoyable at all times.
Set your budget in advance — decide the maximum amount you will spend that day before you start. Stop playing when you reach that amount.
Set a time limit — watch the clock as you play. Do not sit continuously beyond a set time. Take regular breaks.
Do not play while drinking alcohol or under stress — making sound decisions is harder in that state and the risk of financial loss increases.
Keep your expectations realistic — winning depends entirely on chance. Let go of the idea that "this time I will definitely win."
Keep other activities in your life — rather than relying on a single source of entertainment, maintain habits like reading, sport, or spending time with friends.
Accept losses when they happen — chasing losses by placing more bets leads to even greater losses. Stop, and approach it with a fresh head the next day.
FAQ on Responsible Gaming
Answers to common questions about responsible gaming are provided here.