gallery FAQ — Deposits, Withdrawals, Casino and Betting

From opening an account at gallery to depositing money, withdrawing, live casino and cricket betting — the most frequently asked questions on all these topics, with detailed answers, are laid out on this page. Jump straight to your question using the sections below.

Withdrawal 30 minutes – 3 hours
Minimum deposit ৳200
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Withdrawal

Withdrawal

The most frequently asked questions about withdrawal timing, limits and methods from gallery are answered here.

gallery's welcome bonus is a 100% bonus, up to ৳20,000. Bonus money cannot be withdrawn directly — you must first wager the bonus amount 10 times. For example: depositing ৳1,000 gives you ৳1,000 in bonus and your balance becomes ৳2,000; before you can withdraw, you must place ৳1,000 × 10 = ৳10,000 in wagers. Once the wagering requirement is met, winnings from the bonus can be withdrawn normally.

Whether you withdraw from gallery via bKash, Nagad or Rocket, the money generally arrives in your mobile wallet within 30 minutes to 3 hours. Most requests are completed in less time than that. Once the review process is done, the transfer happens automatically.

The minimum withdrawal amount at gallery is ৳500. This limit is the same for all three methods — bKash, Nagad and Rocket. Before submitting a withdrawal request, make sure your available balance is ৳500 or more and that any wagering requirements have been met.

Yes, gallery's withdrawal service runs 24 hours a day, 7 days a week. Requests made at night or on weekends are processed the same way as at any other time. gallery VIP members receive priority processing on their withdrawals.

"Pending" means gallery's team is currently reviewing your request. It is normally completed within 30 minutes to 3 hours. If more than 3 hours have passed, contact support directly via live chat. In some cases, withdrawals may be delayed if account verification has not been completed.

gallery has not published any specific information on this. Withdrawals via Nagad, bKash or Rocket all process directly and requests can be made from a minimum of ৳500. For specific details, check the terms and conditions or ask via live chat.
Deposit

Deposit Questions

Answers to all questions about depositing money into gallery using bKash, Nagad and Rocket — rules and limits included.

gallery has not published any specific fee information for deposits. Deposits can be made directly via bKash, Nagad or Rocket. Your mobile wallet provider's own transaction policy may apply at the time of deposit. For precise details, please check the terms and conditions.

Log in to gallery, go to the Cashier or Deposit section, and select bKash. Enter the amount (minimum ৳200) and follow the instructions to enter your bKash PIN. Once the deposit is successful, your gallery account balance will be updated immediately. Go to the gallery Login page to access your account.

The minimum deposit to start any game at gallery — slots, live casino or sports betting — is ৳200. This limit is the same for all three methods: bKash, Nagad and Rocket. The gallery Slots section has many popular games including PG Soft and Pragmatic Play.

Yes, Nagad is one of gallery's approved deposit methods. Alongside bKash and Rocket, you can deposit a minimum of ৳200 using Nagad. Transactions can be made using the Nagad app or USSD code. Once the deposit is successful, the balance is added to your gallery account immediately.

gallery's 100% welcome bonus, up to ৳20,000 is applied automatically on your first deposit for new members. To claim offers like the weekly reload or cricket festival bonus, go to the bonus section, activate the relevant offer, then make your deposit. Each bonus has its own wagering conditions.
Live Casino

Live Casino

Learn about baccarat, Teen Patti, roulette, and many more table games in gallery's live casino section.

Baccarat is the most popular table game in gallery's live casino. You bet on which of two hands — Player or Banker — will score closest to 9. A Tie bet is also available. Real dealers are available at Evolution and Ezugi tables for a live experience. The rules are straightforward, so new players can pick them up quickly.

Yes, Teen Patti and Andar Bahar are two different games — but both are especially popular among South Asian players. In Teen Patti, you build the best hand with three cards, while in Andar Bahar you guess which side — "Andar" or "Bahar" — a card will land on. You can find detailed information about this game in the gallery Teen Patti section.

gallery's live casino has tables with different limits for players of various budgets. Lower-stake tables are suitable for beginners, while higher-stake tables are popular with more experienced players. You can choose a table with limits that suit you. Specific limits can be seen from the game lobby.

In Roulette, a ball is spun around a wheel and you bet on which number or colour it will land on. You can bet on red/black, odd/even, or a specific number. Beginners are better off starting with red/black or odd/even — the payout is lower but the chance of winning is higher. Both European and Live Roulette are available at gallery.

Yes, gallery's live casino runs fully in a mobile browser. gallery also has an Android APK and iOS app available through official channels. Using the app gives you a smoother live stream experience. Visit the relevant page to learn more about the gallery App.

RTP (Return to Player) is the theoretical percentage of total wagers that a game returns to players over the long term. For live table games like Baccarat or Roulette, it depends on the specific rules and bet type. RTP information for specific games can be found in the gallery Slots section; for live games, check the game info area.
Cricket Betting

Cricket Betting

From BPL to the T20 World Cup — find answers to all your questions about how to bet on cricket at gallery, which markets are popular, and what live betting is.

Yes, you can bet on all types of cricket events at gallery — BPL, IPL, T20 World Cup, Test matches, and more. You can place bets on multiple matches running at the same time from a single account. Bangladesh Tigers matches generally have the most markets available. You can find the full list of matches in the gallery Cricket Betting section.

Live in-play betting means placing bets in real time while a match is in progress. At gallery, odds continue to change after a match has started — they shift when a wicket falls or runs are scored. Analysing the current situation and betting at the right moment may give you better opportunities.

The most popular cricket markets at gallery are: Match Winner, Innings Run Total (Over/Under), Top Run Scorer, Next Wicket Method, Man of the Match and Toss Winner. In T20 matches, the Powerplay Runs market is also very popular. The number of markets available may vary from match to match.

An accumulator (multi-bet) combines multiple selections into one bet — the odds of each selection are multiplied together, so the potential return can be much higher. For example: three selections with odds of 1.40, 1.50 and 1.90 give combined odds of 3.99 — a ৳100 bet has a potential return of ৳399. However, if even one selection loses, the entire bet is lost, so the risk is higher.

Yes, gallery has a Cricket Festival Bonus: a 50% bonus on sports deposits, up to ৳10,000, available once per day with a minimum deposit of ৳200. Wagering is 20x the bonus amount. Example: a ৳2,000 deposit gives a ৳1,000 bonus, and you must wager ৳1,000 × 20 = ৳20,000 before withdrawing.

In handicap betting, the stronger team is given an artificial disadvantage to even out the betting between the two sides. For example: if Team A is given a handicap of -1.5 runs, their winning margin must be at least 2 runs for your bet to win. This can be a bit complex, so it is best to understand it well before placing a bet.

Have more questions? The support team is always ready

If you don't find your answer on this page, gallery's support team can help you in both Bengali and English. Contact us through two channels, seven days a week, 24 hours a day.

Live Chat

Click the "Live Chat" button on the site or app. You will usually get a response within a few minutes.

Email Support

For detailed queries, write to us by email: [email protected] — replies are usually sent within a few hours.

For responsible gaming information, visit the Responsible Gaming page. For ages 21+.